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Apply for a vitale card for my wife (Passport talent)

Bonjour, I am a PhD student in France from a foreign country and i obtained my social security and vitale card from the assurance maladie de paris SRI/talents 75948 Paris cedex 19.
Now my wife came to France and she holds a passport talent (family). In 2020 March, I consulted the maladie employee how to obtain a vitale card for my wife through the phone number 08 11 36 36 46. They told me no problem and gave me a list of required files and then i sent all the files to the address above as they required. However, there is no more news since then and we didn't receive any letter. When i tried to contact them by phone, that line has been shut down. Could someone please tell me what to do next? Merci beaucoup!

Harvey

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Lorraine

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Lorraine, 27 ans, experte ameli bilingue, fan de séries policières britanniques et...

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Hi Harvey,

The processing times can fluctuate between a caisse primaire d'assurance maladie (CPAM) to another one. If you want to get more information, I advise you to contact your caisse primaire d'assurance maladie.

You can also reach the English speaking line for some advice. You can find the information by clicking on the following link: How to call the French Health Insurance Advice Line?

Have a good day.