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Awaiting temporary Social Security Number

I created my Ameli account 2 months ago.
At the start of December, I received a mail that on the 8th of December I would be "confirmed to be insured by the health insurance fund for my place of residence".
On the 11th of December, I received another mail confirming my insurance by the health insurance fund.
Although, when i check my personal space, I am yet to receive a temporary social security number.
I have tried calling the English Speaking helpline but it is currently deactivated.
Thank you for your reply in advance.


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Hello Susan,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

These lines line are available from 8:30am to 5.30pm but can be very busy due to the health situation so please try again later.

Have a nice day