l'Assurance Maladie

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I have applied

We [me and my wife] have been French residents for 4 years. We applied for cartes in summer’ then received a request for more information 15 September. I delivered the information to CPAM in Pertuis where I was told everything was correct and I should receive our confirmations in about 1 month and the actual cards in 2 months. I then received a request for more information 22 October which I delivered immediately to the Pertuis office but was not allowed to speak with anyone.

I have tried to call the English speaking help line but only get a recording. I would like to receive a confirmation of our information and an idea of when we may actually receive verification of our acceptance.

Thank you,

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Hello Gary,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

There is a technical problem on the English line, you have to try later on.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.

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