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Creation of Ameli Account

I have received my permanent social security certificate (the Id start with number "1"). I tried to create an account through ameli.fr website but i always receive this response: Votre situation actuelle ne vous permet pas de créer immédiatement votre compte ameli.
I have read here that i can create account through: FranceConnect. I have tried to create an account there, unfortunately it asks for password which i don't know from where can i get it?
Would you please advise? (i have tried to call and wait for more than 20 min on the phone and no one answered)

Thank you in Advance


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Hello Moh,

To access the ameli account, a definitive social security number is needed (starting with 1 for men, and 2 for women). You can also apply through the FranceConnect website, using other services' login details, e.g. the taxe office.

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum. Therefore, I advise you to contact the CPAM’s English speaking line which number can be found in this topic: How to call the French Health Insurance Advice Lines?

Have a lovely day