l'Assurance Maladie

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I applied for card Vitale in Sept 2019. How much time it takes to verify all your documents?

I am an international student in France from Sept 2019 and I am yet to receive my Card Vitale. I have submitted all the required documents but my birth certificate and RIB details are still under verification process. I don't understand why they are taking more than year just to verify my documents. Please let me know if anything else has to be done from my side.

Also, how can I contact CPAM office? is there any english-speaking help line?

Thank you for your help!


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Hello Swapnil,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.
The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

I advise you to contact your CPAM (caisse primaire d'assurance maladie). You can click on the following link: How to call the French and English Health Insurance Advice Lines ?

Have a nice day