Why i am not able to get my carte vitale

Hello Nikita,

The "carte Vitale" can only be ordered once a definitive and certified social security number has been obtained.

As we do not have access to your file from this forum, for confidentiality reasons, I would advise you to contact your caisse primaire d'assurance maladie (CPAM) to review your personal situation and check whether additional documents are required to obtain your definitive number.

To contact your CPAM, click on the following link: How to call the French Health Insurance Advice Lines?

Have a nice day