Birth certificate translation by Alliance Francais (India) rejected

Hi, I hold a Passeport Talent Famille and have applied for carte vitale with all necessary documents, including a copy of my original birth certificate with apostille, and a translation by Alliance Français India. But I got a response saying "Les extraits d'acte de naissance délivrés par l'Alliance Français ne sont pas recevables."
Please advise me on whether translations by Alliance Francais are accepted, or if I would need to get the document translated again.