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Email asking to upload RIB

I received the email below with a link to upload my RIB as part of my application process. I’m trying to find out if this email is valid or if it’s a scam attempt. The email address it came from is ne-pas-repondre.cpam-rhone@assurance-maladie.fr. Thank you!

Following your contact with the CPAM du Rhône, you have the possibility to send us your documents from the form available by clicking here: Link to the deposit You can also copy/paste the text below into your browser's address bar.

https://gdl.cpam-rhone.fr/? code=X4XDxgu915EAiXlE4IeWpq6oC8F0ajOUg6FFysjnD8KK%2FOmjhVTB7kniXuuCJwW4c9jU2pBsmUAGDR1ESg6yOYaSdCjSUwfvS4QuYX1RnNX2klxAWMkv71%2BTWJt2Q3hTdATglAO3zAiduWtM1qFKUai5DSS4IrQrpxcGEuU6KUzMkjdbBUXaU8OfKlAopYNBvxnbFGh5lKFURBbOqksZ4fB7

We have just processed your application for affiliation. However, in order to complete your file, please provide us with your current bank identity statement (RIB) for an account domiciled in France or in the Zone SEPA, with an IBAN number denominated in your first and last names, on which you will have indicated your social security number

Attention: this link expires on 07/01/2026.

Wishing you a good reception,
CPAM of the Rhone

JerBearAce

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Hello JerBearAce,

Assurance Maladie never asks for personal details (medical information, social security number or bank details) outside the secure ameli account.

The "Espace d'échanges" (exchange area) of your ameli account is the main means of contact used by your caisse primaire d'assurance maladie (CPAM).

The only emails you may receive from CPAM in your personal email inbox regarding documents to be provided or upcoming payments, will notify you that a message is waiting for you in your secure ameli account.

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

I suggest you contact the CPAM’s English or French Advice Lines to make sure that this request is indeed coming from your CPAM.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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