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Uploading docs to obtain social security number at Depotdoc

I am an American citizen with a long term visa (spousal visa). I have been working in France for a technology firm since December 2022. I have yet to obtain a social security number and was told to go to https://cpam06.depotdoc.fr/assure/depot to upload my documents. I was instructed to use thirteen "0"'s in the field for "Numéro de sécurité sociale avec la clef *" since I do not have a social security number. , However, after selecting the docs to upload (and all other fields filled out), I got an error indicating the number is invalid. I called again and this time was instructed to enter thirteen "9"s. This also resulted in the same error. I figure there is a special number to put in here but not sure if I need to enter it in a specific format (I entered "0000000000000" and "9999999999999") or if there is a different special number to use. Thank you much for your prompt response.

racco

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Hello racco,

Without a social security number, you cannot use "depotdoc". I will advise you to contact your local CPAM in order to obtain their email address.

Otherwise, you can send your request by post.

The CPAM's English line won't be able to give you an email address only the French Advice line.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day; 

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racco

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Merci Sabine,

the reason I was asking was that my wife and daughters were able to upload using depot doc and at the time they did not have a social security number and were given a code to put in this field. May I ask what is the "standard" procedure to obtain a social security number? I would have expected by now this could all be taken care of online. Again, thank you for your help

Hello racco,

Unfortunately, on this forum, we won't be able to give you a specific explanation about using this service "depotdoc" which is a local application. On the home page of this website, You have to put a social security number. That's why, I invite you to contact your local CPAM office on the French line which will be able to help you on this point. 

You will find the list of all the required documents on this response named "Register for health insurance".

Have a nice day.