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I sent my documents and haven't received anything for 1 month, what should I do?

Hi

I made a mistake and missed some of my documents, they send me a letter telling me to send them the documents that I missed. I went to the place and ask if they can check if my documents is valid or not. They say they cannot do anything about that and if I still miss something they would send me another letter, and they told me to just put in the letter box. I did and it's been a month since, I havent received anything, I put my document in the letter box so now I dont have any prove that I did it, is there anyway I can check it or should I just send them another one? (assuming it was lost somehow)

my account will be suspended next week and I don't know what to do

qm

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Betty

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Hello qm,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.

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Betty
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