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How to contact ameli via phone or email (english speaking)

I need to log in to my ameli account to download a document for my visa renewal immediately. I cannot log in as it says eorr. I tried resetting password yet no email arrives. I called the english speaking number several times for 10 days yet the call gets cancelled on it own wthin minutes. I need a way to log in or conact the english speaking service as it is extremely urgent. Please help. am email adress would be appreciated.

Rish

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    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

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Un expert ameli a validé la réponse ci-dessous.

Hello Rish,

First, I advise you to visit this topic "How to create an ameli account".

If you are still having trouble getting access to your account, I suggest you to try again to contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.

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Male

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Bonjour,
I have created my social security profile yesterday and submitted all the documents. so,when i went to profile to view the check the details.whereas, i have entered my date of birth correctly.But,when i view to the profile it shows my date is incorrectly typed in the profile.So,kindly please help me to change my date of birth and do needful thing as soon as possible.And also,please provide of an email for the international service and it would be very helpful

Hello Male,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day