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more than two years waiting on INSEE/CNAV/SANDIA...who to contact about the delay?

I have been waiting for over two years for a perm soc sec number, and have been told more than once that info is needed from INSEE.
Despite repeated restarts of applications, and being assigned the same temporary number over and over, INSEE seems to be the roadblock.

HOW CAN I FIND OUT THE PROBLEM? How to contact INSEE who delegates to CNAV who hands off to SANDIA to see what is the roadblock?

FYI... https://www.francebleu.fr/infos/economie-social/fraude-au...
and ... https://www.senat.fr/questions/base/2019/qSEQ19020666S.html

notPolyglot

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Hello notPolyglot,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line. Dial 09 74 75 36 46.

If you consider that the answer or the situation is not convenient, your can make a claim.

You will know more about how to make a claim in the part "Droits et démarches", "Comment faire une réclamation ?" on the website ameli.fr.

Have a nice day.

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notPolyglot

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Geraldine, the answer given on the link you provide is useless. I have been calling the English support line for years, and they do not have access to the file details like someone in a CPAM office (...and I've been literally turned away at the CPAM outer door in Nice because I didn't speak french)...[oh, and did I mention how the Antibes office refused to let the English help line do translations between us over the phone?]

That answer also has no information on how to escalate the issue for cases that are taking too long, nor even a definition of "taking too long" whereby CPAM acknowledges the need for escalation.

Hello notPolyglot,

I am sorry about the difficulties you have encountered.

If you wish, you have the possibility to contact your CPAM mediateur. I invite you to read the following article from ameli.fr "Comment saisir le médiateur ?"

Have a nice day.