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I have received a refund but I do not have a carte vitale and where can I give Ameli my bank account information?

I have received an email that I have received a refund. But Ameli can not reimburse me when they

not have my bank account on file. I do not have a carte vitale so I can not sign up for a Ameli account.

How can I contact Ameli to give them my bank account information? I have a French bank account.

I do not find any email address, do I have to send a letter with my bank information?

Or how do I proceed to received my reimbursement?

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Hello Jag,

You can find your CPAM address on ameli.fr page "Adresses et contacts".

Please send your relevé d'identité bancaire (RIB) with a copy of ID or passport.

Have a nice day.

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Hello Jag,

You have received a message informing you that a reimbursement for medical care has been processed.

However, if you have not provided your bank account details, you will not receive the money.

In this situation, you should send a letter to request that your bank information be registered, along with your bank account details and a copy of your ID.

To find out if your CPAM offers the option to submit documents online, please contact them. They can also help you set up your Ameli account.

More information in the following topic: How to call the French Health Insurance Advice Lines?

I wish you a nice day.

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. Thank you for your response. Please, let me know the adress where I can send my bank details t