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technical issue while completing the online registration for inactive European citizens with Health Insurance.

Hello,

I am experiencing a technical issue while completing the online registration for inactive European citizens with Health Insurance.

The field “Previous region of residence” does not work correctly and prevents me from validating the form. I am unable to save the application or proceed to the next step.

I have already tried clearing the browser cache and using different browsers, but the issue persists.

Could you please advise how to resolve this issue or suggest an alternative way to complete my application?

Thank you in advance for your assistance.

Eliza

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Hello Eliza,

If you are not able to finalize your application online as mentioned on this topic entitled: "How to be covered if I am not working and I am a European citizen ?", I suggest you send your application and supporting documents by post to your local caisse primaire d'assurance maladie (CPAM):

  • A copy of your passport or identity card ;
  • A copy of your birth certificate (the long version with the name of your parents) ;
  • A proof of residency for the last three months (utility bills, rental bills ...) ;
  • A copy of your income for the past year (private pension, savings, payslips...) ;
  • A copy of your last tax form (even if not from France) ;
  • A RIB (relevé d'identité bancaire, the bank details/IBAN) ;
  • A U2 form if you receive an unemployment benefit paid by you previous state of employment ;
  • The S1 refusal form from your previous health system ;
  • The questionnaire form "recherche de droits" ressortissants européens inactifs (710) ;
  • The form S1106 "Application for membership in the French health care system".

You will find your CPAM's coordonates on ameli.fr under this section "Adresses et contacts".

If you need help regarding this request, you can contact the CPAM’s English speaking line, by dialling 09 74 75 36 46.

The line is open from Monday to Friday, from 8:30 a.m. to 5:00 p.m.

More information about how to call the French Health Insurance Advice Lines.

Have a nice day.

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