Rechercher dans le forum

Cette question a été résolue

I wish to change my address and mobile number, but I don't know how and I can't even create an account!

Hello! I am international student so I am completely lost on how all of this works. When I applied for Ameli, I lived at a student dorm but had to move out by the end of 2026. A few weeks ago, I was informed that Ameli kept on sending me letters, so I tried to access the website to change it, only to realize that there are no options on how to change these details. I tried calling all the numbers listed in the website, but none of them were responding. I tried creating an account but the website said "Your current situation does not allow you to create your ameli account immediately." How should I suppose to contact Ameli when they have limited ways to be contacted? I am SO frustrated at this point. I did not even receive proper instructions after I received my social security number.

  • 1 question posée
  • 0 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Hello abducens,

The "etudiant-etranger.ameli.fr" website only allows you to submit a membership application. You cannot update your information from this online account.

To do so, you must open an ameli account: How to create my online account "compte ameli"? and you will then be able to complete the process online.

If you are unable to set up your account, please contact the CPAM. I can confirm that our teams answer calls in French and English: How to call the French Health Insurance Advice Lines?

I wish you a nice day.

Ce post vous a-t-il été utile ?

0% des internautes ont trouvé cette réponse utile