Vitale Card no status

Hello Jobby,

First of all, it is essential that you use the French version of the "compte ameli" to complete all your procedures online. The translation of the page generates errors.

If you have received confirmation that your carte Vitale request has been received after your order, you should be able to track its progress in the "Suivre mes démarches" section of your ameli account.

If this tracking is not available, I suggest you contact the caisse primaire d'assurance maladie (CPAM)'s English speaking line, by dialling 09 74 75 36 46 during low-traffic hours, between 12:00 a.m. and 2:00 p.m.

More informations about how to call the French Health Insurance Advice Lines.

Have a nice day