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My ameli account

I tried to log in to my ameli account but I couldn't because I don't the password. I have got my social security number and I'm trying to get my Vitale card.
Could you please help me with that abd tell me what to do exactly?

Hussein

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Hello Hussein,

You can not create your online account by yourself if you do not have yet a carte Vitale.

To complete your procedures online, you can seek help from:

  • A « France Services » office. You can find their addresses and contact details below:

https://lannuaire.service-public.fr/navigation/france_services

(We advise you to be accompanied by a French-speaking person).

  • If you can speak French or can call us with someone who can translate for you, you can also contact the French speaking line on 36 46.
  • If you only speak English, please contact the English speaking line on 09 74 75 36 46 for assistance in creating your account.
    The line is open from Monday to Friday, from 8:30 a.m. to 5:00 p.m.

Once you have created your ameli account, you can order your carte Vitale by following the instructions provided in this topic entitled: How to order my carte Vitale ?

Have a nice day.

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