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My ameli account got blocked

Bonjour team,

I recently received a permanent social security number letter from ameli regarding my account. After attempting to log in, I received an error message indicating that I was entering the wrong password. Two days later, I received another letter containing a temporary code.

However, the code provided is not functioning, and I'm now receiving a message stating that my ameli account is blocked. Could you please assist me in creating a my account? Additionally, is it possible for you to unblock my current account so that I can use the code provided in the second letter?

Furthermore, if my account can be unblocked, could you resend the temporary password code for my convenience?

Best Regards

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Meenakshi

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Hello Meenakshi,

I advise yout to take a look at this topic: "How to create an ameli account".

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum and we can't unblock your account or give you another temporary password.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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