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International student having permanent SSN can not create Ameli account even with France Connect

I am an Erasmus Masters's student from an Non-EU Country. I arrived in France for the 1st semester of my program in September 2021 and applied for Social Security Number (SSN) right away with Etudient-Etranger.Ameli account. After waiting for several months I got my Permanent Social security Number (starts with 1) in March 2022. But by that time, I had already left France for another EU country for my 2nd and 3rd Semesters. 
Now I am Back in the same University of France again to complete my 4th semester and want to create my Ameli account and Apply for Carte Vitale. I have been trying several time to create Ameli account  with my Pemanent SSN, but the sever saying, "Vote situation actuelle ne vous permet pas de créer immédiatement vote compte ameli". I have left the previous residence address that I used during my application for SSN in 2021. I also can not use the France Connect option as it is currently unavailable on the ameli website.

I would really appreciate your suggestions regarding creating my Ameli account online. Please Help me out!!


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Hello Gabi,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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