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Reopening of CPAM offices


I would like to know when the CPAM offices are going to be open again. Specifically I am interested in the Ofice Rouen-Elbeuf-Dieppe-Seine-Maritime. I have submitted my dossier of affiliation to social security almost two month ago by post ( in the begining of lockdown) and I still didn´t recieved any anwer. I don´t mine wainting a little bit more to have the social security but I would like to check that my dossier has correctly arrived and all the documents are OK.

Thanks a lot.


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Bonjour Ivana,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Due to the current situation, the English speaking line is not available. Only if your situation is really urgent, I advise you to contact the French line (by dialing 36 46) with the help of a friend. If it's not urgent, then i advise you to wait.

Only 36 46 can tell you when your office will open.

Have a nice day.

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