Letter from L’assurance Maladie, asking my IBAN after I sent medical bills by post. I want an email address to contact.

Hello Sophie,

To be reimbursed from your medical expense with your EHIC (European Health Insurance Card), the caisse primaire d'assurance maladie (CPAM) needs the following documents:

• a copy of your EHIC,
• a copy of your passport,
• your postal address,
• your IBAN information,
• the invoices or feuilles de soins.

The CPAM address can be found on ameli.fr, section "Adresses et Contacts".

For further information, you can call the CPAM’s English speaking line.

More information on the link below : How call French Health Insurance Advice Line ?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

You can also contact the French speaking line, dial 36 46.

I wish you a nice day.

[mis à jour le 08/07/2020]