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Documents rejected in ameli registration

I tried to register to my ameli account, i have mentioned the errors below. i have updated my correct documents. please let me know what i am making mistake

Provisional attestation of entitlements

Document non−compliant

07/09/2026

A document: Titre de séjour is non−compliant for the following reason:
Le document n'est pas valide.
Your action is needed.
Go to the “My documents” tab to find out more.

Document non−compliant

07/09/2026

The document "Proof of Civil Status" is non-compliant for the following reason: Please return this document along with the original birth certificate and the apostille. Your action is needed. Go to the “My documents” tab to find out more.

Hariharan

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Réponses

Hello Hariharan,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

For your information, depending of the country where you were born, an apostille must be displayed on your birth certificate for this one to be accepted.

I advise you to contact the CPAM’s English or French Advice Lines to know more about the reason why your documents were rejected.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.