Rechercher dans le forum

Cette question a été résolue

State Health Care Stopped

I have worked in France for 5 years since living here full time from the UK since Dec 2020, pre brexit, paid my social contributions in full, retired early last Nov and was added as a dependant to my pensioner wife's S1, I submitted my S1 issued by UK NHS, and all documentation from my srlf employment closure to CPAM recordered delivery, I go doctors and get told my card is no good, my Ameli account is closed and states 'i am not covered by state health care' .... no one answers the English speaking line, it cuts me off and I tried 12 times today. I have written again to CPAM as this is worrying, and wrong.
What else can I do when no one helps or answers phones

TERRY

  • 1 question posée
  • 0 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Christelle

  • 1347 réponses publiées

Voir le profil

Hello TERRY,

First of all, as I do not have access to your file from this forum for confidentiality reasons, I am unable to clearly identify the reason why your rights have been closed under your social security number.

I therefore advise you to contact one of our advisers by telephone to discuss your situation in detail and find out what steps you need to take and/or what documents you need to provide, depending on your current circumstances.

We sincerely apologise for the difficulties you are experiencing in reaching our English speaking line, however, the increasing number of telephone enquiries may overwhelm the line.

We suggest you try calling 09 74 75 36 46 again during low-traffic hours, between 12:00 a.m. and 2:00 p.m.

Our teams will do their best to answer you as efficiently as possible. We thank you in advance for your understanding.

If you can speak French or can call us with someone who can translate for you, you can also contact the French speaking line dialling 36 46.

Have a nice day.

Nom de l'auteur
Christelle
Date
réponse
r

Ce post vous a-t-il été utile ?

Non ce post ne m'a pas été utile (0)

Oui ce post m'a été utile (0)

aucun utilisateur n’a répondu à la question pour l’instant

Accessibilité : non conforme
Conditions Générales d'Utilisation
Protection des données personnelles
Gestion des cookies
Contacter ma caisse