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How do i get my health insurance card after processing complete?

I have received my provisional social security number (starts with 2) but not my carte vitale yet and it is almost 2 months since i got done with my application, which shows processing complete on my dashboard. How do i get my card please?

Naadei

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Hello Naadei,

If you already have a social security number starting with the number 2, it corresponds to your permanent social security number. This number might not be certified by the system yet and it can explain why you still do not have a carte Vitale.

If you already received the green form for your carte Vitale, it means your number has been certified and you can have an ameli account.

If not, I invite you to contact the CPAM’s English or French Advice Lines, an operator will check your file and let your know what to do.

More information in the following topic : How to call the French Health Insurance Advice Lines ?

Have a nice day. 

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