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My student health insurance account was marked as abandoned

Hello,
My student health insurance application on the “etudiant-etranger.ameli.fr” website was marked as Abandoned after two reminders. One of my documents (proof of civil status) was rejected, but my proof of enrollment is valid.
Could you please tell me if I can reopen my file or if I need to create a new application?
Thank you very much for your help.

Akash

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Bonjour Akash,

If your file on the etudiant-etranger.ameli.fr website has been abandoned because you did not provide the requested proof of civil status, unfortunately it cannot be reopened.

In your situation, you should submit a new complete application by opening a new file with a different email address.

For more information, I suggest you read this topic entitled: "How to be covered if I am an international student ?"

Have a bice day.

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