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Ask about how long to get the social security number

Hello, I cannot register my social security in the website so I sent my documents by La Poste and they have arrived since 6 May 2025.
I would like to confirm that do you receive my documents? and how can I check the status?
In addition, If you receive them, how long to consider my social security number. Do you have a temporary social security number during wating for the process? so I can use the number for applying my CAF. Thank you very much.

Pksml

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Géraldine

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Hello Pksml,

The processing time depends on the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

As we do not gave access to your file, I advise you to contact a counselor about your application to health insurance to know when you should be informed about your application procedure. Social security number will be delivered once your file has been processed.

Have a nice day.

Pksml

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Hello Géraldine.
I have contacted a counselor by phone 0974753636 for 2 days but on one answers my phone. Do you have other ways to contact them in English line?

Géraldine

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I am sorry about the incovenience but the line can be busy due to an important amount of calls. The advise line is opened Monday to Friday from 08:30 a.m. to 5:30 p.m.

I advise you to wait for your caisse primaire d'assurance maladie (CPAM) to reach you back after they process your file or to call the line when opening in the morning if you want to know the delay.

Have a nice day.