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Document was rejected, how to send new document

I just started my PhD in France and so I applied for a French social security number through Ameli for international students. For reference, I am from another EU country. However, at least one document was rejected (in my case, attestation of income), and I am having a hard time finding out where to submit a new document. Where can I submit a new document?

SpinningWheels

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Hello SpinningWheels,

You need to know the reason why the document has been rejected to provide a new justificative. 

We do not have access to your file on this forum fulfill with securtity policy of your personal information.

Therefore, I invite you to contact your caisse primaire d'assurance maladie (CPAM) to reach a counselor to know more about your application.

Have a nice day.