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how to create an ameli account?

I have a permanent social security number that starts with 2 and there are 13 digits +2. But I am unable to create an ameli acc, it says "Your current situation does not allow you to immediately create your ameli account. Please: Contact your health insurance fund" But I am not able to contact that either because I have to login for that too. This is the nearest CPAM office, ADDRESS 22 Rue des Mourinoux 92601 ASNIERES-SUR-SEINE, I am unable to book an appointment at the website because for that also I need to login to my ameli acc. Will my problem be solved if I go in person?

I received a letter, for carte vitale where I reposted it with my photo and ID proof a month ago, But havent received any response for that either and can't track anything because, I cant login to my ameli acc.

Resh

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Hello Resh,

To log in to your ameli account, you need to enter 13 digits (your social security number without the 2 last numbers). But you can't create an ameli account without your Vitale card.

I advise you to contact the CPAM’s English speaking line to get help in logging in your account. To do so, dial 09 74 75 36 46 from France, or 0033 974 75 36 46 from abroad.

Have a nice day.

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Resh

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Thank you so much for your assistance. Could you please give me the CPAM’sFrench speaking line as well.