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I am foreigen student


I am an International student having a legal residence permit of France until February 10, 2021. I have CPAM insurance a temporary social security number I am a PhD student in France. Currently, I am in Nantes, France. My insurance expired last March 28, 2020. Still, I am seeking to renew the term. However, due to this following reason I cannot.

1. My Address was wrongly encoded during my first login time and to modify the address request me Code and login option to I tried, but it tells me ‘’Your current situation does not allow you to immediately create your Ameli account’.

2. As you know currently, the office closed due to COVID-19, so I cannot access to get anyone who help me.

How I will receive the Code? CPAM has no email service to contact them and get the relevant document or card through email.

Could you help me in this regard?

Stay safe

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Hello Solomon,

Because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

I advise you to contact the CPAM’s English speaking line. To do so, dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information, the international call prefix or dial out code shown as "+" has to be replaced by figures which are different from the country where you’re located. You can find the list of these codes on the following link:

Have a nice day

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