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Hotline for english speakers it not working

Hi,
i tried to call the english speaking infomation hotline today but i did not get through - it was not possible to create a connection to the hotline. Could you please tell me if the hotline is working and if yes, if there is another number to diale for questions on account creation at ameli.fr as well as particular information on my application process

lf1991

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Hello lf1991,

The CPAM’s English speaking line is available from monday to friday, from 8.30 am until 5.30pm. To contact our advisors, you need to dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For further information, you can have a look at our English pages.

Have a nice day