Transfer from RAM to CPAM. CPAM system not recognising our social security number

Hi. I have read the post you suggested and it seems that it may take until February 17th for us to be merged onto the system. The response you directed me too suggests that we wait for a letter from our local ameli before we update our health cards. The letter we received from laram tells us to do this after the 23rd January. Will our health card still be accepted if we can't update it till the 27rh February? A final question, when our file has been processed, will we be able to create accounts with ameli. The reply you directed me to didn't answer this.

Bonjour Louise,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.

Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

You can also contact the French speaking line, dial 36 46.

For further information, you can have a look at our English pages: https://www.ameli.fr/assure/english-pages

Have a nice day.