Rechercher dans le forum

Cette question a été résolue

La dernière mise à jour des informations contenues dans la réponse à cette question a plus de 5 mois.

Residence address change and receiving my permanent number?

I'm moving next month to a new apartment and would like to change my residence address but without an account at ameli.fr I can't do that online and my French language skills are not good enough yet to use the phone hotline.
So, how am I suppose to change my residence address now? I would like to use email but I didn't found any. Hence, I'm writing here.

You may wonder why I don't have an account at ameli.fr yet. The reasons is that I haven't received my permanent number yet, after ~11month! I repeat, ~11month! (Who designs a system, funded by tax payer money, where it takes at least 11month to get a permanent insurance number?)
For the record, I applied for a number on 08.10.2018. On the 07.03.2019 (~6 month later!), I received my temporary number, which I can't use to create an account at ameli.fr. This makes my wonder, what is the purpose of this temporary number.

So, I'm stuck here. Fortunately, I never had to go to the medical doctor, although I do pay for the insurance every month.

alex

  • 1 question posée
  • 1 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse approuvée par alex

L'internaute à l'origine de la question a trouvé utile la réponse ci-dessous.

Sabine

  • 3739 réponses publiées

Ma recette idéale : 4 doses de chocolat, 1 bonne dose d’humour et le tout saupoudr...

Voir le profil

Hello Alex,

Even if you have only a temporary number, you are covered. All your doctor's expenses will be covered.

In order to change your address, you can contact the CPAM’s English speaking line .
Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

Have a nice day.

Ce post vous a-t-il été utile ?

65% des internautes ont trouvé cette réponse utile

Autres réponses

alex

  • 1 question posée
  • 1 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

I called but nobody is picking up the phone :/

ShadiR

  • 0 question posée
  • 1 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

I have the same problem. I am leaving France for 6 months for an internship. So, I want to declare another address before I leave and I don't have an account and I have already spent above 15 EUROs trying to call this number that never answers.
Should we post a letter to CPAM La Vienne?

Hello ShadiR,

Dial 0 811 36 36 46 (from France) or +33 811 36 36 46 (from abroad).

These numbers are available Monday to Friday, from 8:30 a.m. to 5:30 p.m.

Have a good day.

girlinparis

  • 0 question posée
  • 1 réponse publiée
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

I moved in May to a new apartment and would like to change my home address ( from the 91 to the 92 ) but I don't have an ameli account, and when I try to contact the CPAM no one answers. I applied for a permanent insurance number back in September 2021; now it is July 22 and there is still no answer. I have received my temporary number but it is useless in this case.

Please give me an alternative solution!!!

Hello girlinparis,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day