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Why won't my social security number be accepted the open Ameli account.

I need to obtain a current Attestation de droits a l'asurance maladie. I have tried to register and open an account using my Social Security number as detailed on the original Attestation and on my current Cart Vitel and which has 15 numbers commencing with a 2 and the last two numbers being 91. The system will not accept all of the number and omits the remaining two number . I then receive the message that an input is incorrect. I have held this number since 2012. What is the problem ?


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Hello Pontrieux,

In order to create an ameli account, you only need to use the first 13 digits of your french social security number.

If you cannot create an account despite that information, you can call the CPAM’s English speaking line. 

More information on the link below : How call French Health Insurance Advice Line ?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below :

You can also contact the French speaking line, dial 36 46.

Have a nice day.

[mis à jour le 08/07/2020]

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