Hello niobe,
Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.
The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).
Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.
More information on the link below : How call French Health Insurance Advice Line ?
For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.
You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international
You can also contact the French speaking line, dial 36 46.
Have a good day.
[mis à jour le 08/07/2020]
