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Reupload Document is not available

I am new international student try to register for AMELI.

I got two notifications in my email indicating that I need to reupload document (Document non−compliant), but I could not upload the corrected document yet because I am still working on it.

When i check My Space, my status of application becomes 'In Progress', and the document that I need to reupload is 'validated' with green color and the upload button is not available (even I don't do anything about it).

Does it mean my document is already validated and I need to wait for the process? and how to reupload the corrected documents?

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Asep

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Hello Asep,

If you received a notification saying that your document is not compliant and you are not able to upload the right one, I advise you to send it through post to your local Assurance Maladie office (CPAM) with a cover letter explaining it is an additionnal document to an application made online.

You will find the address of your CPAM in the section "Adresses et contacts" of our ameli website.

Have a nice day.

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