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how to follow up the process for social security application (international student)

I'm an international student from Thailand. For now, I am staying in Tours as an internship student. I have the situation and want you to help. First, I sent the document for the social security number to CPAM Indre-et-Loire, Tours but they told me that my passport is a talent passport (I apply the talent passport because i internship at INRAE, nouzilly ), So they required me to send the documents again to CPAM de Paris. I have sent the documents already and the document was completely sent to the destination on Monday, November 20.

I need to follow up on the process that when I will receive the social security number because I need the number for the CAF application. or who did I need to contact? for now I can't follow up the process via website it show

"We can't proceed with your registration request : You have received a personalized explanation email

We invite you to contact the local social security fund at your place of residence by dialing 3646 (free service + price call)"

Best regard


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Hello Homyok,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

Anyway, if you need help regarding this request, you can contact the CPAM’s English speaking line.

More information on the link below : How to call the French Health Insurance Advice Lines ?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below :

You can also contact the French speaking line, dial 36 46.

Have a nice day.

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