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Waiting for vital card

Hi,

Regarding the vitale card, i applied for vitale card march in 2022 & i got feedback from assurance maladie créteil april in 2022(in that letter they have mentioned card number as well but its not valid to creat account in assurance maladie site).i resent the documents which they requested.since april i have not get any response.i send to letters to local CPAM as well they also didn’t respond .even i need to know my file is under processing or hold due to some reason?
Also need to know what is the processing time for vitale card?
Current i am working & i need to get this urgent basis. Expecting favorable answer , thanks

Sadee

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Géraldine

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Hello, Sadee,

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day

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Esperanza

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Hi,
I have a same problem. I’m waiting of my carte vital till may, I furnished all requested documents and I’m working till end of April. Last week I was to the local clam and they gives me une attestation d’affiliation (can be used to doctor visit) but my card was not ready yet… I can not understand it????

Mél

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J'ai fait le choix de "cultiver mon jardin", dommage que je n'ai pas la main verte.

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Hello Esperanza,

If your social security number begins with 7 or 8 or with 1 or 2 but it's not certified, it means that it is a temporary social security number. You can't creat your ameli account and access your Vitale card.

You can open an ameli account and obtain the Vitale card only with a permanent and certified social security number (starting by 1 or 2).

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.