Rechercher dans le forum

Cette question a été résolue

Unable to apply for Carte Vitale via ameli.fr

Hi,

When I login to my ameli.fr account and try to Order my carte vitale under "My Steps" section, I get the following error:
"Service momentanément indisponible. Veuillez réessayer plus tard ..."

I have been trying for quite some time but this does not seem to work. Can you please help me with what could be done here?

Vivek

  • 3 questions posées
  • 2 réponses publiées
  • 0 meilleure réponse

    Les meilleures réponses sont les réponses certifiées par un expert ameli ou approuvées par l'auteur de la question.

Voir le profil

Réponse certifiée par un expert ameli

Un expert ameli a validé la réponse ci-dessous.

Hello Vivek,

If you already created an ameli account and can't order your card on line, you will have to fill the form you have received by post and send it back. If you haven't received the form for your Vitale card, I invite you to send a message to your local CPAM ( caisse primaire d'assurance maladie) to let it know.

While waiting to receive your new Vitale card, I invite you to download a certificate of entitlement from the home page of your personal space, under the heading "My procedures in 2 clicks", which you can present to health professionals.

You can then check the status of your Vitale card directly in your account, under "My procedures > Follow my procedures > Ordering a Vitale card".

If you have any problems, you can contact your CPAM to review your file.

Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.

Ce post vous a-t-il été utile ?

100% des internautes ont trouvé cette réponse utile