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My social security number is no longer valid, what do I have to do?

I need to send the documentation back again?

Rodrigo T

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Good afternoon,

Unfortunately, because of some safety and confidentiality issues, we can’t reach any of your information or file from this forum.

The processing times vary depending on the type of files and the number of files being processed by your caisse primaire d'assurance maladie (CPAM).

Anyway, if you need some help regarding this request, you can contact the CPAM’s English speaking line.

More information on the link below : How call French Health Insurance Advice Line ?

For your information : the international call prefix or dial out code shown as “+” has to be replaced by figures which are different from the country where you’re located.

You can find the list of these codes on the link below : https://www.indicatifs.fr/code-acces-international

You can also contact the French speaking line, dial 36 46.

For further information, you can have a look at our English pages: https://www.ameli.fr/assure/english-pages

Have a nice day.

[mis à jour le 08/07/2020]

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Rodrigo T

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Thank you very much. I called the English speaking line and they told me the information was sent to my old residence. Unfortunately, they didn't keep it. What should I do? I need to give the social security number to my employer, can someone just give me the SS number?

Good afternoon Rodrigo T,

I advice you to contact again the CPAM’s English speaking line and check if your social security number is still valid.

If you were covered with a permanent social security number, this one is still valid and you will keep it for life.

Depending on your situation, you will probably have to submit all the documents again to your new CPAM office.

Have a nice day