[Forum ameli pour les assurés] Suivi de la question: Where is my NSS Card - it has been six months

Réponse de Charmaine

Charmaine — Sun, 07 Jun 2026 16:25:44 GMT

Hi, I understand your frustration. Six months is a very long time to wait. Have you already received an attestation de droits or a temporary social security number? If so, your application may still be under processing. I would recommend contacting your local CPAM directly or visiting an office if possible, as they can check the status of your file. I hope you receive your number and Carte Vitale soon. https://king365tv-eu.com/

Réponse de Betty

Betty — Tue, 02 Jun 2026 06:00:57 GMT

Hello AruthaStone,

We do not have access to the personal files of insured persons on this forum, so I am unable to provide you with information on the status of your application.

However, I can assure you that the English helpline is open Monday through Friday from 8:30 a.m. to 5:00 p.m., but the increasing number of calls can cause the line to be busy at certain times of the day. I recommend that you keep trying.

I wish you a nice day.

Réponse de CitoyenConcerné

CitoyenConcerné — Mon, 01 Jun 2026 15:21:19 GMT

Sorry, I cannot answer on behalf of the Assurance Maladie, I am a citizen as you. But even Ameli's employees here cannot check the status of your dossier.

Having a French-speaker calling 3646 on your behalf is really your best option, in my opinion.

Réponse de AruthaStone

AruthaStone — Mon, 01 Jun 2026 10:35:42 GMT

I have received no coverage certificate and no updates since April. No one is answering the English hotline at all and no one at the CPAM office near me speaks English. I have now been paying medical bills for 6 months and can no longer afford it. Is it possible to make an appoint or to try escalate it on your side?

Réponse de CitoyenConcerné

CitoyenConcerné — Mon, 01 Jun 2026 10:28:14 GMT

Hi. I am sorry this is happening to you. Do you have an attestation de droits and you are only missing your NIR and Carte Vitale, or you have no coverage certificate at all? In the first case, long waits can be expected for the procedure. In the second case, I would try to contact the CPAM.

Maybe you could try to get help from a French speaker who can call 3646 and talk with your CPAM office. I believe the English hotline has limited access to individual dossiers.