[Forum ameli pour les assurés] Suivi de la question: Can't Login Into Account fr https://forum-assures.ameli.fr/ Sat, 09 May 2026 17:13:00 GMT Sat, 09 May 2026 17:13:00 GMT answers CitoyenConcerné <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>In my district, the walk-in reception only gives some basic guidance and is not able to operate on personal dossiers. I think the English help line can only give out information as well.</p><p>Calling 3646 (in French) usually puts you in contact with someone who can actually check your situation.</p><p>You could also try to get an appointment.</p></div> <div class="body-ft"></div> </div> Sat, 09 May 2026 17:13:00 GMT https://forum-assures.ameli.fr/questions/3730009-can-login-into-account/answers/9408367 https://forum-assures.ameli.fr/questions/3730009-can-login-into-account/answers/9408367 9408367 answer 0 https://forum-assures.ameli.fr/users/20336593 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/db48ced03faf5f91/avatar_normal.png?3389a2e 3730009 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>When I try to access my account I can&#39;t do that and it shows &quot;An update to your file is required. Please contact your branch.&quot;. I don&#39;t know if i can just walk to the CPAM office and let them know about this or where should I get appointment for this? I am at the stage of my visa renewal where my CARTE VITALE is most crucial document. I applied for my social security and got temporary social security number like in september-october 2025. Since then haven&#39;t got any update now can&#39;t even access my account. Please help asap.</p></div> <div class="body-ft"></div> </div>