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    <title>[Forum ameli pour les assurés] Suivi de la question: CPAM has lost my documents, and they think the forms are being directed to Paris</title>
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    <description>[Forum ameli pour les assurés] Suivi de la question: CPAM has lost my documents, and they think the forms are being directed to Paris</description>
    <language>fr</language>
    <link>https://forum-assures.ameli.fr/</link>
    <pubDate>Mon, 02 Mar 2026 08:20:11 GMT</pubDate>
    <lastBuildDate>Mon, 02 Mar 2026 08:20:11 GMT</lastBuildDate>
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  <title>Réponse de Christelle</title>
  <dc:creator>Christelle</dc:creator>
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          &lt;div class=&quot;body-hd&quot;&gt;&lt;/div&gt;
          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;Hello CatieB,&lt;/p&gt;
&lt;p&gt;We sincerely apologise for the difficulties you are experiencing with your application to your caisse primaire d&#39;assurance maladie (CPAM).&lt;/p&gt;
&lt;p&gt;Unfortunately, because of safety and confidentiality issues, we can’t reach any of your information or file from this forum. &lt;/p&gt;
&lt;p&gt;I therefore advise you to make a physical appointment directly with your local CPAM to check with them that your documents have been received and forwarded to the appropriate service.&lt;br&gt;I can confirm that if you are a talent passport holder but don&#39;t have any french contract as an employee, it is indeed your local CPAM that is responsible for processing your application.&lt;/p&gt;
&lt;p&gt;You can find more information in this topic entitled : &quot;&lt;a href=&quot;https://forum-assures.ameli.fr/questions/3424437-how-to-be-covered-if-i-am-passeport-talent-or-passeport-talent-famille-holder&quot; target=&quot;_blank&quot;&gt;How to be covered if I am a « Passeport talent » or a « Passeport talent famille » holder ?&lt;/a&gt;&quot;.&lt;/p&gt;
&lt;p&gt;You can make your appointment by telephone calling either the CPAM’s English or French Advice Lines. &lt;/p&gt;
&lt;p&gt;More information in the following topic: &lt;a href=&quot;https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-call-french-health-insurance-advice-line#none&quot;&gt;How to call the French Health Insurance Advice Lines?&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Have a nice day&lt;/p&gt;&lt;/div&gt;
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  <pubDate>Mon, 02 Mar 2026 08:20:11 GMT</pubDate>
  <link>https://forum-assures.ameli.fr/questions/3709583-cpam-has-lost-my-documents-and-they-think-the-forms-are-being-directed-to-paris/answers/9357503</link>
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          &lt;div class=&quot;body-bd&quot;&gt;&lt;p&gt;Hello,&lt;br /&gt;We submitted our documents to CPAM La Rochelle on October 6, 2025 and they were confirmed delivered on October 9th, 2025. I have been in touch with CPAM several times, but they cannot find the documents, and originally thought they might have been sent to Paris. I am on the Talent Passport, Artist but I am self-employed not employed, and I&amp;#39;ve been informed that they should not have been sent to Paris. The CPAM staff have told me they have reached out to Paris several times over the last 5 months, but they have had no response.&lt;/p&gt;&lt;p&gt;I was then advised to submit my documents to the Chartente-Maritime Depot online, which I did, but they couldn&amp;#39;t find them. I spoke with someone again, who thought they had been sent to Paris again. I was advised to submit my documents to Paris, even though that was incorrect, because then once I had a rejection from Paris, then La Rochelle should pay more attention to processing our Carte Vitales. It&amp;#39;s been almost a month, and I&amp;#39;ve had no response from my La Rochelle or Paris online submissions. We really need our social security numbers, and to purchase a mutuelle, and I would very thankful if someone could please assist me with how to get our documents processed.&lt;br /&gt;Thank you!&lt;/p&gt;&lt;/div&gt;
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