[Forum ameli pour les assurés] Suivi de la question: My application status is "abandonné" what does that mean? [Forum ameli pour les assurés] Suivi de la question: My application status is "abandonné" what does that mean? fr https://forum-assures.ameli.fr/ Mon, 23 Feb 2026 15:31:51 GMT Mon, 23 Feb 2026 15:31:51 GMT answers Réponse de Christelle Christelle <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Olivia,</p> <p>We apologise for the difficulties you are experiencing in reaching our <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-to-call-the-french-health-insurance-advice-lines" target="_blank">English speaking line</a>.</p> <p>However, the increasing number of telephone enquiries may overwhelm the line.</p> <p>As I do not have access to your file from this forum for confidentiality reasons, I am unable to clearly identify the reason why your file online is abandoned.</p> <p>I therefore advise you to contact one of our advisers by telephone to discuss your situation in detail.</p> <p>I suggest you try calling 09 74 75 36 46 during low-traffic hours, between 12:00 a.m. and 2:00 p.m. </p> <p>Our teams will do their best to answer you as efficiently as possible. We thank you in advance for your understanding.</p> <p>Have a nice day</p></div> <div class="body-ft"></div> </div> Mon, 23 Feb 2026 15:31:51 GMT https://forum-assures.ameli.fr/questions/3707769-my-application-status-is-abandonne-what-does-that-mean/answers/9352451 https://forum-assures.ameli.fr/questions/3707769-my-application-status-is-abandonne-what-does-that-mean/answers/9352451 9352451 answer 0 https://forum-assures.ameli.fr/users/19983154 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/df8f18153b93d1ea/avatar_normal.png?3389a2e 3707769 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>At first, I have the website in English it just said that my status is &quot;processing complete&quot;. When I read them in English I do not think much about it and thought that I just have to wait for further information, but when I changed the language to French it is &quot;abandonné&quot; and I do not know what that means for my application. I tried calling the Hotline for the English consultation but it was not working. How do I deal with this?</p></div> <div class="body-ft"></div> </div>