[Forum ameli pour les assurés] Suivi de la question: Proof of Identity: Registration fr https://forum-assures.ameli.fr/ Wed, 04 Feb 2026 10:16:49 GMT Wed, 04 Feb 2026 10:16:49 GMT answers Marion <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>There is no email adress for the English hotline, neither for your local CPAM. If you still do not understand the answer provided, I suggest you to write a letter to you CPAM and ask for more explanations or if you can visit an office accompanied by a french-speaking person, you can call back the english hotline to make an appointment in your area.<br></p> <p>Your CPAM address can be found here under the section "<a href="https://www.ameli.fr/assure/adresses-et-contacts/un-autre-sujet" rel="noopener noopener noopener">Adresses et contacts</a>" on ameli.fr.</p> <p>Have a nice day. </p></div> <div class="body-ft"></div> </div> Wed, 04 Feb 2026 10:16:49 GMT https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335791 https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335791 9335791 answer 0 https://forum-assures.ameli.fr/users/19833473 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/52e394fe05e47b29/avatar_normal.png?3389a2e 3701371 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I am trying to register, but my proof of identity/birth certificate was rejected because it does not show any dates indicating it is new (I got mine less than 6 months ago) in my country; the date of acquisition is not indicated on the document. Do you know how I can fix this?</p></div> <div class="body-ft"></div> </div> Amanda <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Marion, thank you for your response. I appreciate it. I have tried calling the English hotline but unfortunately I have been instructed to visit this website. By any chance, do you know where can I sent them an email? because unfortunately, I only know a little French since I just arrived in France. Have a lovely day too!</p></div> <div class="body-ft"></div> </div> Wed, 04 Feb 2026 09:10:10 GMT https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335659 https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335659 9335659 answer 0 https://forum-assures.ameli.fr/users/20332919 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/ed23646790b9935a/avatar_normal.png?3389a2e 3701371 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I am trying to register, but my proof of identity/birth certificate was rejected because it does not show any dates indicating it is new (I got mine less than 6 months ago) in my country; the date of acquisition is not indicated on the document. Do you know how I can fix this?</p></div> <div class="body-ft"></div> </div> Marion <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Amanda,<br></p> <p>In your situation, I advise you to call our English Hotline. An operator will check your file and guide you upon your situation.<br></p> <p>More information in the following topic: <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-call-french-health-insurance-advice-line#none" rel="noopener">How to call the French Health Insurance Advice Lines?</a></p> <p>Have a nice day. </p></div> <div class="body-ft"></div> </div> Wed, 04 Feb 2026 08:59:20 GMT https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335643 https://forum-assures.ameli.fr/questions/3701371-proof-of-identity-registration/answers/9335643 9335643 answer 0 https://forum-assures.ameli.fr/users/19833473 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/52e394fe05e47b29/avatar_normal.png?3389a2e 3701371 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I am trying to register, but my proof of identity/birth certificate was rejected because it does not show any dates indicating it is new (I got mine less than 6 months ago) in my country; the date of acquisition is not indicated on the document. Do you know how I can fix this?</p></div> <div class="body-ft"></div> </div>