[Forum ameli pour les assurés] Suivi de la question: I have a social security number but cannot register on the Ameli site fr https://forum-assures.ameli.fr/ Thu, 29 Jan 2026 14:47:04 GMT Thu, 29 Jan 2026 14:47:04 GMT answers Géraldine <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Hux,</p> <p>First, I advise you to read this topic called "<a href="https://forum-assures.ameli.fr/questions/3510748-activating-my-ameli-account" target="_blank">Activating my ameli account </a>" that will give you further information. </p> <p>You can contact a counselor but the English line is sometime busy, you need to try again later on, during opening hours from 8:30 a.m. tp 5:00 p.m. I am sorry for the inconvenience. </p> <p>I wish you a nice day. </p></div> <div class="body-ft"></div> </div> Thu, 29 Jan 2026 14:47:04 GMT https://forum-assures.ameli.fr/questions/3699305-i-have-social-security-number-but-cannot-register-the-ameli-site/answers/9330975 https://forum-assures.ameli.fr/questions/3699305-i-have-social-security-number-but-cannot-register-the-ameli-site/answers/9330975 9330975 answer 0 https://forum-assures.ameli.fr/users/18073306 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d570e65de77b5530/avatar_normal.png?3389a2e 3699305 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am trying to register online for a Vitale Card.</p><p>First, I am trying to create my Ameli account. When I go to the registration page (<a href="https://assure.ameli.fr/PortailAS/appmanager/PortailAS/assure?_nfpb=true&amp;_pageLabel=as_creation_immediate_page" rel="nofollow">https://assure.ameli.fr/PortailAS/appmanager/PortailAS/as...</a>) , and enter my social security number, My surname, my date of birth and my postcode, I see an error message saying that there is an error.</p><p>I have a social security number but I cannot register.<br />I have tried to speak on the phone, but I get transferred to the English line<br />That English line says the service is closed.</p><p>So I can&#39;t register online.<br />I can&#39;t speak on the phone.<br />I can&#39;t email anyone.</p></div> <div class="body-ft"></div> </div> Elryn <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>How did you get your social security number?<br />Because this number is used for everything in France so if it&#39;s CAF or work which gives you are not registered to CPAM/Ameli</p></div> <div class="body-ft"></div> </div> Thu, 29 Jan 2026 08:39:00 GMT https://forum-assures.ameli.fr/questions/3699305-i-have-social-security-number-but-cannot-register-the-ameli-site/answers/9330207 https://forum-assures.ameli.fr/questions/3699305-i-have-social-security-number-but-cannot-register-the-ameli-site/answers/9330207 9330207 answer 0 https://forum-assures.ameli.fr/users/9761577 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d5d5cfcb6f4d74a3/avatar_normal.png?3389a2e 3699305 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am trying to register online for a Vitale Card.</p><p>First, I am trying to create my Ameli account. When I go to the registration page (<a href="https://assure.ameli.fr/PortailAS/appmanager/PortailAS/assure?_nfpb=true&amp;_pageLabel=as_creation_immediate_page" rel="nofollow">https://assure.ameli.fr/PortailAS/appmanager/PortailAS/as...</a>) , and enter my social security number, My surname, my date of birth and my postcode, I see an error message saying that there is an error.</p><p>I have a social security number but I cannot register.<br />I have tried to speak on the phone, but I get transferred to the English line<br />That English line says the service is closed.</p><p>So I can&#39;t register online.<br />I can&#39;t speak on the phone.<br />I can&#39;t email anyone.</p></div> <div class="body-ft"></div> </div>