[Forum ameli pour les assurés] Suivi de la question: How to activate Ameli account after receiving social Security number? fr https://forum-assures.ameli.fr/ Wed, 31 Dec 2025 08:05:33 GMT Wed, 31 Dec 2025 08:05:33 GMT answers Christelle <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Shashi,</p> <p>You cannot <a href="https://forum-assures.ameli.fr/questions/3367440-how-to-create-my-online-account-compte-ameli" target="_blank">create your online account</a> yourself if you do not have yet a carte Vitale.</p> <p>To complete your procedures online, you can seek help from a « France Services » office. You can find their addresses and contact details below:</p> <p><a href="https://lannuaire.service-public.fr/navigation/france_services" rel="noopener" target="_blank">https://lannuaire.service-public.fr/navigation/france_services</a></p> <p>(We advise you to be accompanied by a French-speaking person).</p> <p>If you can speak French or can call us with someone who can translate for you, you can also contact the French speaking line dialling 36 46 to obtain a password for your <a href="https://ameliconnect.ameli.fr/" rel="noopener" target="_blank">ameli account</a>.</p> <p>If you only speak English, we suggest you contact the English speaking line on 09 74 75 36 46 during low-traffic hours, between 12:00 a.m. and 2:00 p.m.</p> <p>Once you have created your ameli account, you can order your "carte Vitale" by following the instructions provided in this topic entitled: "<a href="https://forum-assures.ameli.fr/questions/3519531-how-to-order-my-carte-vitale" rel="noopener" target="_blank">How to order my carte Vitale ?".</a><br></p> <p>More information in the following topic: <a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-call-french-health-insurance-advice-line#none" rel="noopener" target="_blank">How to call the French Health Insurance Advice Lines?</a></p> <p>Have a nice day.</p></div> <div class="body-ft"></div> </div> Wed, 31 Dec 2025 08:05:33 GMT https://forum-assures.ameli.fr/questions/3685461-how-to-activate-ameli-account-after-receiving-social-security-number/answers/9301313 https://forum-assures.ameli.fr/questions/3685461-how-to-activate-ameli-account-after-receiving-social-security-number/answers/9301313 9301313 answer 0 https://forum-assures.ameli.fr/users/19983154 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/df8f18153b93d1ea/avatar_normal.png?3389a2e 3685461 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I am a foreign student in Rouen, France. I applied for health insurance through Ameli and received my provisional health insurance certificate with my social security number. I subsequently received a letter from Ameli regarding &quot;Obtaining your health insurance card&quot; outlining the steps to take to get my card either by sending a post or doing it in online ameli portal. However, I am unable to access my Ameli account online. The following message appears: &quot;Your current situation does not allow you to create your Ameli account immediately.&quot;</p><p>I also received a letter regarding my health insurance card, outlining the steps to take to obtain it (a photocopy of my ID and a passport photo to be sent by mail). However, the 15-day deadline for sending these documents has passed. Therefore, I cannot obtain my health insurance card at this time. So let me know if I can use this letter for posting or need to wait for the new one. </p><p>I am contacting you to ask what I need to do to create my Ameli account and finalize my application for obtaining my health insurance card either by using online portal or by post</p><p>Thank you for your attention, and I remain at your disposal for any further discussion.</p></div> <div class="body-ft"></div> </div>