[Forum ameli pour les assurés] Suivi de la question: CPAM asked again for my birth certificate after getting my temporary social security number fr https://forum-assures.ameli.fr/ Wed, 12 Nov 2025 15:09:57 GMT Wed, 12 Nov 2025 15:09:57 GMT answers Marion <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Isabel,</p> <p>As you have a temporary social security number (NIA), your rights to the French Health Care System are opened but you do not have the "carte Vitale" or the access to your <a href="https://ameliconnect.ameli.fr/oauth2/authorize?scope=openid+ameliconnect&amp;response_type=code&amp;nonce=86d8579c2bd2&amp;redirect_uri=https%3A%2F%2Fassure.ameli.fr%3A443%2FPortailAS%2Fappmanager%2FPortailAS%2Fassure%3F_nfpb%3Dtrue%26_pageLabel%3Das_login_page%26cb%3Dtrue&amp;state=3e6d4d8b75de5&amp;client_id=compte_AS" rel="noopener noopener noopener" target="_blank">ameli account</a>yet. <br></p> <p>In order to certify your social security number, your assurance maladie office (CPAM) can ask you to provide additionnal document.</p> <p> In your situation, it seems that they want an extract of your birth certificate with "filiation", and its translation made by a sworn translator (originals or certified copies). To check the list of official translators registered with the Court of Appeal, please click on the following link:<a href="https://www.courdecassation.fr/trouver-un-expert-agree/experts-agrees-par-les-cours-dappel" rel="noopener noopener noopener"> https://www.courdecassation.fr</a></p> <p>I advise you to call again the english hotline in order to have more specific information. More information on this topic: "<a href="https://forum-assures.ameli.fr/questions/1450847-contacter-cpam-france-etranger-how-to-call-the-french-health-insurance-advice-lines#none" rel="noopener noopener noopener">How can I contact the CPAM’s English or French Advice Lines</a>".</p> <p>Have a nice day. </p></div> <div class="body-ft"></div> </div> Wed, 12 Nov 2025 15:09:57 GMT https://forum-assures.ameli.fr/questions/3664557-cpam-asked-again-for-my-birth-certificate-after-getting-my-temporary-social-security-number/answers/9254021 https://forum-assures.ameli.fr/questions/3664557-cpam-asked-again-for-my-birth-certificate-after-getting-my-temporary-social-security-number/answers/9254021 9254021 answer 0 https://forum-assures.ameli.fr/users/19833473 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/52e394fe05e47b29/avatar_normal.png?3389a2e 3664557 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>I am writing here because I am not sure where else to contact you.<br />I have tried calling your hotline several times, but no one has answered. Sometimes a French operator picks up, but when I ask to be transferred to someone who speaks English, the line disconnects or no one answers afterward.</p><p>I have already submitted all the required documents listed on your website and received my temporary social security number (NIA) in October.<br />However, I recently received a letter from l’Assurance Maladie dated 28 October 2025, which arrived on 8 November 2025.</p><p>The letter states that you are requesting the original copy of my birth certificate and its French translation. I would like to understand why this request is being made now, as my previous documents were already accepted when my file was processed.</p><p>At the moment, I only have one original copy of my birth certificate, along with the official French translation done by Alliance Française in the Philippines and authenticated by the French Embassy.<br />Would it be possible for me to send a certified true copy of my birth certificate (stamped by the city hall) together with a photocopy of the authenticated translation, instead of mailing my only originals?</p><p>I am really hoping you can answer my question and guide me on what to do next.</p></div> <div class="body-ft"></div> </div>