[Forum ameli pour les assurés] Suivi de la question: Birth Certificate Upload Rejection fr https://forum-assures.ameli.fr/ Fri, 31 Oct 2025 10:23:54 GMT Fri, 31 Oct 2025 10:23:54 GMT answers Betty <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello SSN29K,</p> <p>This means that your birth certificate is not clear.</p> <p>You must re-upload the birth certificate in its original language and its translation so that your CPAM can read the information.</p> <p>I wish you a nice day.</p></div> <div class="body-ft"></div> </div> Fri, 31 Oct 2025 10:23:54 GMT https://forum-assures.ameli.fr/questions/3659853-birth-certificate-upload-rejection/answers/9242583 https://forum-assures.ameli.fr/questions/3659853-birth-certificate-upload-rejection/answers/9242583 9242583 answer 0 https://forum-assures.ameli.fr/users/18447984 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/c81e81595ffb9b6a/avatar_normal.png?3389a2e 3659853 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi All,</p><p>I received an error when I uploaded my birth certificate (original and translated + apostilled) on the forum. <br />&quot;A document: Justificatif d&#39;état civil is non−compliant for the following reason:<br />un acte de naissance plurilingue de meilleur qualité graphique. L&#39;acte que vous avez fourni est illisible . Je vous invite à vous rapprocher de votre ambassade en France.&quot;</p><p>What does this mean, what do I have to re-upload in better quality? The English version of my birth certificate or the French translated one? I am not clear.</p><p>Thanks.</p></div> <div class="body-ft"></div> </div>