[Forum ameli pour les assurés] Suivi de la question: Civil Status document rejected

Réponse de Betty

Betty — Fri, 03 Oct 2025 09:44:10 GMT

JAJ,

Sure, as I said you can make an appointment by calling our helplines : How to call the French Health Insurance Advice Lines?

Have a nice day.

Réponse de JAJ

JAJ — Fri, 03 Oct 2025 08:17:54 GMT

Thank you. But since I haven't received my social security number, I am not able to book an appointment. Is there an option to book an appointment for international students?

Réponse de Betty

Betty — Fri, 03 Oct 2025 07:18:08 GMT

JAJ,

If you would like an advisor to inform you about your file, you must make an appointment before visiting your CPAM.

You can make an appointment by phone.

Have a nice day.

Réponse de JAJ

JAJ — Fri, 03 Oct 2025 06:59:32 GMT

Thank you. Is there an option where I can visit an office to resolve the problem in person?

Réponse de Betty

Betty — Fri, 03 Oct 2025 06:24:22 GMT

Hello JAJ,

Your request requires access to your personal file.

For safety reasons, we do not have access to personal files on the forum.

I am therefore unable toanswer your question about the refusal of your birth certificate.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines.

More information in the following topic: How to call the French Health Insurance Advice Lines?

Have a nice day.