[Forum ameli pour les assurés] Suivi de la question: Left France

Réponse de Betty

Betty — Mon, 24 Feb 2025 09:26:14 GMT

Hello Anj,

Regarding the situation, I suggest you to try to contact them again.

Have a nice day.

Réponse de Anj

Anj — Thu, 20 Feb 2025 20:55:28 GMT

I have just accessed the form S1105 and realised that I have filled this form and returned it to CPAM on at least one occasion. They appear to be ignoring my request to close my account.

Réponse de Anj

Anj — Thu, 20 Feb 2025 20:37:55 GMT

Thank you. I will try find a copy of the form.

Réponse de Betty

Betty — Thu, 20 Feb 2025 12:33:09 GMT

Anj,

I am sorry that your request was not taken into consideration.

Regarding the situation, I suggest you to fill in the form and attach a cover letter a letter explaining the circumstances.

Have a nice day.

Réponse de Anj

Anj — Thu, 20 Feb 2025 11:25:42 GMT

have just tried the telephone advice line and it does not work .

Réponse de Anj

Anj — Thu, 20 Feb 2025 11:19:16 GMT

Good morning and thank you for your response. I have enquired at several places and this is the first time I have heard of that form. I understand that the lines to France from England for CPAM are not always possible. I did send letters recommande to each authority and I did send back my Carte Vitale - no response was given. Several times I have logged into my Ameili fr account and explained that I no longer live in France. It requests that I fill in change of address but then refuses to recognise a UK address. I am literally going around in circles with this.

I left France quite quickly due to taking up cancer treatment in the UK with family driving me back to the UK and so was unable to make appointments with CPAM or speak with anyone.

I would like to close my Ameli account but have no idea how to do that since it refuses all attempts from UK. I have even had someone in France look into it for me with no luck .

Réponse de Betty

Betty — Thu, 20 Feb 2025 11:00:22 GMT

Hello Anj,

When you left for a foreign country, you were supposed to report this with form S1105 "Déclaration de transfert de résidence hors de France" and to attach your Vitale card.

On receipt of this form, your rights in France will be closed, your Vitale card cancelled, and your ameli account will be locked.

If you need help regarding this request, you can contact the CPAM’s English or French Advice Lines, or send a message from your ameli account.

More information in the following topic: How to call the French Health Insurance Advice Lines?

I wish you a nice day.